Thai Sky

Frequently Asked Questions (FAQ)

Do you have a question about our authentic Thai dishes or your order? Below you will find the answers to the most frequently asked questions. Is your question not listed? Feel free to contact us.

Our Menu & Ingredients

Is the food at Thai Sky halal?

Yes, all our meat dishes (chicken and beef) are prepared with 100% halal-certified meat. The quality and origin of our products are very important to us.

How spicy are the dishes?

You decide! When ordering through the menu, you can choose the desired spice level for each dish: non spicy, light, medium or extra spicy.

Do you take allergies into account?

Absolutely. You can mention allergies (such as peanuts, gluten or lactose) in the comments field during the ordering process.

Are there vegetarian options?

Certainly! Many of our dishes can be prepared with tofu or with fresh vegetables only.

Ordering & Pick-up

When can I order?

We are open from Wednesday to Sunday. The current opening hours and the next available pick-up time are always shown at the top of the website.

Do I need to verify my email address?

Only for your first order: to prevent misuse, we send new customers a verification email. Your order will only be processed definitively after you click the link in that email. For all your next orders, this process runs completely automatically.

Do you also deliver to homes?

We focus on pick-up at Oslostraat 5 in Hoboken. For catering and group orders (from €125), we do deliver in Hoboken, Wilrijk, Aartselaar, Schelle and Hemiksem.

How do I provide my address for delivery?

If your order qualifies for delivery, the extra fields for your address details will appear automatically during the ordering process.

How does the rewards system work?

You automatically save TS stars. For every €25 spent, you receive 1 star on your email address.

Payments

How can I pay?

You can pay directly and securely online through the website (Bancontact/iDEAL), or choose to pay when picking up your order at our take-away.